Regnum Infinity Loyalty Program

At Regnum Hospitality Bulgaria, we believe that true luxury lies in consistency, recognition and personalization. With this philosophy at heart, we proudly introduce the Regnum Infinity Loyalty Program: an exclusive world of privileges crafted for our most valued guests who seek more than just a stay. This program unlocks a universe of bespoke services, preferred benefits and rewarding experiences across all Regnum destinations.

WHAT IS REGNUM INFINITY LOYALTY PROGRAM?

Regnum Infinity Loyalty Program is our signature loyalty and lifestyle platform, designed to thank our returning guests with tailored services and meaningful rewards. It is a passport to exclusive offers, priority access and curated luxury across all of our properties including Regnum Bansko Mountain Resort, Regnum Bansko Aquapark Complex, Regnum Banya Thermal Hotel and Regnum Banya Thermal Complex.

This program is more than a traditional points-based system. It is a relationship built on trust, recognition and shared values.

PROGRAM BENEFITS

As a Regnum Infinity Member, you will enjoy a wide range of exclusive privileges, including but not limited to:

• Early check-in and late check-out (upon availability)
• Complimentary room upgrades (subject to availability)
• Priority spa and restaurant reservations
• Exclusive discounts on room rates, spa treatments and dining experiences
• Special birthday and anniversary surprises
• Complimentary welcome amenities on each stay
• Access to members-only offers and pre-sale promotions
• Dedicated reservation concierge service

The more you stay, the more rewarding your journey becomes.

MEMBERSHIP TIERS

The Regnum Infinity Loyalty Program features a tiered structure, offering elevated benefits based on the frequency of your stays and your overall engagement with our properties.

SILVER
Your entryway to priority services and seasonal offers.
Ideal for regular leisure travelers.

GOLD
Enhanced recognition, greater discounts and signature perks.
Perfect for families, wellness seekers and frequent guests.

PLATINUM
Our highest tier, offering tailor-made luxury with maximum benefits.
Reserved for those who choose Regnum as a lifestyle, not just a destination.

Progression through the tiers is based on the number of nights stayed or total annual spending.

HOW TO JOIN?

Joining the Regnum Infinity Loyalty Program is simple, complimentary and immediate.

• Sign up online via our official website
• Register during your stay at any Regnum property
• Contact our guest relations or reservations team for assistance

Membership begins with your first stay and brings you closer to a world of personalized luxury from day one.

WHY REGNUM INFINITY?

Because at Regnum, we don’t just remember your name. We remember your preferences, your milestones and the little details that make your stay truly meaningful. The Regnum Infinity Loyalty Program is our promise to go beyond expectations, to reward loyalty with excellence and to elevate every visit into a cherished memory.